Frequently Asked Questions

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Is HER THANG free for coaches and athletes?+

Yes — the Coach Portal and Athlete/Parent Hub are free to use. Team registration payments (when a program collects fees) run through Stripe on top of that.

How does the automatic recap and highlight system work?+

A coach logs the game and uploads a clip of film from the sideline. HER THANG reads the film, builds the box score, and matches standout plays to the right athlete by jersey number — then the recap and highlight publish without anyone writing it up by hand.

Who can see my daughter's information?+

By default, nothing about an individual athlete is public. A coach can see their own roster; a college scout can only see the athletes who've explicitly opted into scout visibility, and even then it's just the recruiting profile, not personal/contact details. Families can separately choose to list a name, jersey number, and position on the public team roster — that's a distinct, off-by-default choice, not something that happens automatically from having an account.

What shows up on the public site without logging in?+

Final scores and team names for completed games, and — only for athletes whose families opt in — a name, jersey number, position, and team on the public roster. Game recaps, highlight reels, and full recruiting profiles all stay behind login.

Is this platform built for high school teams, club teams, or both?+

Both. A team is a team on HER THANG regardless of whether it's a high school program or an independent club — the same roster, scheduling, and scoring tools apply either way.

How do scouts get verified?+

Scout accounts go through the same login flow as everyone else today; verification is on our roadmap as the scout side of the platform grows.